Lehigh Valley Hospital: When It Matters Most
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August

Service Star of the Month

A woman recovered from chest pain on LVH–Muhlenberg’s 6T, but had nowhere to go at discharge. She had no home, and the hotel where she had been staying wouldn’t accept her back.

That’s when case manager Erin Schweder took charge. She checked with area nursing homes and rehab facilities, then scoured classified ads. She found five options, shared them with her patient and set up interviews at the hospital to ensure she would find a suitable residence. Schweder also learned that the patient’s personal caregiver had been abusive.

She worked with nursing and security to change her room for safety reasons, then secured her belongings, offered support and helped the patient find a new personal care attendant.

When discharge came, Schweder took up a collection to get her patient some basics—like furniture—and even arranged bus transportation to and from doctors’ visits. “In my 30 years in health care, I don’t know anyone who extended themselves the way Erin has,” says case manager Sarah Tulio, who nominated her along with Megan Snyder, R.N.

Congratulations to Award Nominees
To nominate a star, go on the intranet at lvh.com. Go to the “What’s New” box and click on Nominate a Service Star.

  • Pier Cicerelle and Laura Dobrosielski, case managers
  • David Burmeister, D.O., emergency medicine
  • Emily Ortega, Beatrice Rosario, L.P.N., Patricia Rodriguez, Mayra Thomas, The Caring Place
  • Magan Wrape, R.N., 6C
  • Regional Burn Center colleagues
  • Erica Reccek, Muhlenberg Primary Care
  • Kay Schwalm, R.N., labor and delivery

This page last updated 7/24/08 03:40 PM
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LVH Info Line: 610-402-CARE
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Lehigh Valley Hospital has campuses in Allentown and Bethlehem, Pa. and serves the Pennsylvania communities of Easton, Doylestown, Quakertown, Hazelton, Lehighton, Perkasie, Pottstown, Pottsville, Reading, Scranton, Wilkes Barre, Stroudsburg, and the Poconos and also Phillipsburg and Flemington, N.J., and western New Jersey. You don't have to travel to Philadelphia or New York for quality health care.

 
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